FAQs
What areas does Design Lab serve?
Design Lab is located in Albany, New York, but we proudly serve clients across New York State, and New England. Our service area includes high-end design hubs such as Saratoga Springs, the Hudson Valley, Adirondacks, the Finger Lakes, Greenwich, Westchester County, the Berkshires and Fairfield County. Whether you’re local or from a nearby region, we’re here to support your design projects with seamless logistics and unparalleled expertise.
Can I use Design Lab’s services if I already have a preferred workroom?
Absolutely! Our services are completely à la carte. If you already have a workroom, we’re happy to assist with sourcing, logistics, or installation as needed. We can even drop-ship your materials directly to your workroom.
What is White Glove Delivery, and how does it work?
White Glove Delivery ensures your furniture and custom pieces are delivered, unpacked, inspected, and installed with the utmost care. Our team manages every detail, ensuring your space is flawless and project-ready.
Does Design Lab offer custom window treatments?
Yes! We specialize in crafting custom shades, draperies, cornices, and valances to your exact specifications. Our team ensures precise measurements and professional installation for a flawless finish.
What fabrics and materials are available in the Design Lab Resource Library?
Our library features an extensive range of fabrics, trims, and accessories from high-end to mid-range designers like Fabricut, Schumacher, and Stout. Whether you’re looking for luxury textiles or budget-friendly options, we’ve got you covered.
How does pricing work for sourcing through Design Lab?
When you source through Design Lab, you receive the same designer pricing and trade discounts as you would directly from the manufacturer. There are no additional fees or markups, so you can trust you’re getting transparent and competitive pricing.
What is the lead time for custom fabrication?
Lead times vary depending on the scope and complexity of your project. Contact us to discuss your specific needs, and we’ll provide an estimated timeline to ensure your deadlines are met.
Do you install hard treatments like blinds and shutters?
Yes, we offer installation for hard treatments, including shutters, blinds, and bamboo shades. Our team ensures precision fitting and expert placement to complete your project beautifully.
Can Design Lab handle the entire logistics process for my project?
Yes! We can receive your furniture orders, inspect them for quality, store them securely, and deliver them with our White Glove Delivery service. We take care of the logistics so you can focus on designing.